U Mobile Unlimited Postpaid Plan

Recently, White and I are thinking to finally commit to a mobile plan with data. We mainly use Internet for Whatapps and Line and are not heavy users on phone and SMS. We are looking for a minimal plan that could provide us with just-right amount of data and could make some phone calls and SMS without worry. If we could call each other free of charge, that would be a super plus.

And what we found is... ta-daaa....... "U Mobile Unlimited 50 Postpaid Plan"!

The reasons we chose this plan are:

1. The package comes in a RM 50 principal with a RM 10 sub-line. But it is really just RM30 data package in disguise! Read on to find out why.
2. Internet and Free Calls sharing
   Although I am under the principal line while White is my sub-line, we share 2GBs high-speed internet and 100 minutes free calls. This is the beauty of the plan. I can hardly use up the 2GBs data and 100 free calls alone. With White's sub-line, we both can utilise the internet and free calls to its maximum. One excellent thing to note is that we both can still use the internet data after exceeding the 2GBs data, just that the internet will not be in high speed after exceeding the quota. How cool!
3. Free unlimited calls to sub-line and U Mobile lines
   The free unlimited calls feature is designed to all U Mobile users. In other words, since principal and sub-line must be under U Mobile operator, I can call White anytime and anywhere without limits. Now we don't have to be upset with poor connections in Line, Skype or Viber.
4. Not contract based
   This is not a contract-based plan, you can just terminate it if you think it is not worthy anymore.

But, we still feel a bit upset about these:

1. RM50 advanced payment needed
   This is considered as a deposit and will be refunded back to you at the end of termination.
2. No free SMS
   If you use Whatsapp or other apps most of the time, then this shouldn't be a big deal.
3. Higher call rates once quota is being consumed
   This suggests you should not register this plan if you are a heavy user.
4. Miscellaneous expenses
   The bill isn't RM 5o at the end of the month. You will have to add up small expenses such as 6% tax or over-quota charges.
5. Balance enquiries
   You can only check your balance by calling the U Mobile Call Centre (FOC) or you can send sms 28118 to enquire but it will incur 5 cents per SMS.

Steps to switch and sign up U Mobile

I would say this really depends on case basis but I reckon our case is considered as a tedious case indeed. I was Celcom user while White was Digi user. After getting advice from U Mobile, the following shows steps to change to U Mobile plan without changing our current phone numbers.

1. Ensure both the numbers do not have any outstanding amount and currently still active.
2. White has to go to Digi Centre to change her numbers to be under my name. This can be done in 10 minutes. Just need our IC and both of us must present.
3. Then, go to U Mobile centre and U Mobile will inform Celcom about the switch and request for termination. This depends on your current operator and usually can be done in maximum 3 days. U Mobile will then provide two new sim cards (for White and I respectively).
4. A message about the termination of Celcom will be sent to my phone number.
5. When my Celcom number shows no network, the  new sim card can be put into the phone.
6. Another message about the successful registration under U Mobile will be sent to my phone number again. At this stage, I am under U Mobile Unlimited 50 Postpaid Plan.
7. Step 4-6 will then be repeated for the sub-line.
8. Done!

To know about location of U Mobile service center, you can have a look at U Mobile Store Locate

For more information, you can have a look at U Mobile FAQ

Have been using the plan for 2 months now and still love it.