You would have known that Black and I changed to UMobile Unlimited 50 in the previous post. While receiving the first bill is not very exciting, it is more frustrated if you could not decipher the bill! It takes us very long time to understand the bill statement and we will share with you here.
1. Monthly Charges is the total mobile usage by Black and I.
2. Other Charges here is the one off payment of RM 10 stamp duty.
3. The Service Tax charges 6% on monthly and usage charges only, ie excluding other charges.
4. Access Fee of RM50 is prorate to RM 38.33 since we signed up on 8th September (i.e 50/30*23)
5. Advance Access Fee is the deposit fee RM 50 paid in advance upon registration.
The above excerpt shows the mobile usage by Black.
1. Domestic SMS are the charges of text messages to UMobile and other operators.
2. VAS are the charges of SMS sent to 28118 for balance checking. Each SMS costs 5 cents.
3. Domestic Data Service shows the amount of data used by Black.
4. IDD (International Direct Dialing) are charges related international calls. Although we did not dial to overseas, we still incur small charges on IDD. Upon clarification with the helpline, it is related to iPhone usage. We still could not identify exactly what cost is it.
This excerpt shows the mobile usage by me.
1. There is a Member U50 charge of RM 10 which is the cost of the sub-line to Black's line.
To avoid billing surprises, we recommend:
1. Avoid SMS and use social apps such as Whatsapp, Line, WeChat etc.
2. Call to UMobile helpline for balance enquiry (FOC) instead of sending checking through 28118.
3. Communicate with each other to avoid over-usage.
Constant monitoring the billing will save you pennies in long term. Be a smart consumer!
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